Intelligent Cloud


Intelligent Cloud
from Crayon is an integrated suite of customer support and engagement platforms linked to our unique technical services. Delivering capability that will transform our Customer's Digital Transformation Journey and escalate Cloud Value Generation.

The Intelligent Cloud provides comprehensive self-service and augmented access capability for our customers on a global basis 24/7 across all major technical support siloes and to the full site of Crayon Technical Services.

Intelligent Cloud SAM-iQ

Unique and comprehensive Software Asset Management delivery and service access, management and reporting platform. Includes the world's largest repository of SAM processes, procedures and document templates for customers seeking to deploy a world class SAM environment and provides a unitary platform to manage SAM maturity and technology deployment with comprehensive intuitive dashboard reporting.

 

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Intelligent Cloud Cloud-iQ

Crayon's proprietary agile cloud technology procurement and provisioning platform. Integrated into the hyper scale cloud platforms Cloud-iQ allows you to deploy 1000's of Cloud technology SKUs from the major publishers in real time and to access Crayon's technical support services.

 

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Intelligent Cloud Partner-iQ

Crayon provides dedicated 24/7 support for our Partners to ensure they are able to easily Enrol in the appropriate software licensing frameworks, that they understand how to Elevate their ROI by being able to wrap their GTMs into the publisher technology suites through open APIs in order to create unique propositions and to then Engage most effectively with the widest possible market through Marketing as a Service collateral.

 

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Intelligent Cloud Digital 360

Digital 360 is a unique framework to guide our customers on their digital transformation journey and that provides access to all Crayon's Technical Services. Customers are able to self-assess the status of a technical project based on global IT project management best practice based on commonly accepted frameworks and methodologies.

 

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Intelligent Cloud Pulse

Pulse is Crayon's proprietary Reward Platform allowing partners that work with us to build up Pulse Point Rewards based on the level of cloud technology consumption with Crayon and that they can then use to redeem against a huge catalogue of products and services, including Crayon technical services.

 

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Intelligent Cloud Cloud Desk

Crayon Cloud Desk provides onboarding, support, account management services and technical pre-sales for our customers. Our cloud desk teams are distributed across our global business to allow us to provide support and management excellence across all time zones and major languages.

 

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An example of How the Intelligent Cloud from Crayon provides the right skills and people, the best enablement platforms and optimised process management for our customers is shown below: