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Cutting the Complexity of Identity Management in the Enterprise

In Software & Cloud Economics, Managed & Subscription Services, Direct Customers

Managing identity in the enterprise can be overly complex, but it needn’t be if you know the right people

Many enterprises are embarking on a digital transformation of the way they do business. While there are many advantages to this, it also brings its own set of security issues and challenges.

According to a recent MIT survey, 92% of global enterprise are said to have a "Digital Transformation" plan in flight. However, 65% report they have encountered or anticipate significant barriers to the successful execution of these plans.

Among these barriers is getting an insight into who is doing what and where. Lines of business have the ability to buy the digital technology they need to address their own business pain points, but IT may not know who is accessing data and if it is allowed.

Traditionally, enterprises would use on-premise Identity and Access Management (IAM) software to manage identity and access policies. But in the digitally transformed enterprise, more cloud services have been added, making identity management more complex. Using cloud-based IAM becomes a logical strategy.

With the right IAM solution, digital transformation can help the enterprise become more agile, better connected, and more secure, as well as reducing the cost of compliance and security.

Before deploying an IAM solution, conversations should be had about how identities are managed and how the right permissions are allocated to ensure that the right users access the right on-premises, hybrid, or public cloud resources at the right times for the right reasons.


Keeping an eye on Shadow IT

A good IAM solution will do two things. First, it gives the IT department visibility into the infrastructure to help make informed business decisions. Second, it gives line of business managers the ability to own the management of users and access profiles.

With visibility into shadow IT, teams can stop being a barrier to transformation. IT can utilise a central point of control and allow new applications, processes, and digital initiatives without sacrificing security.


Using IAM to enable digital transformation

Identity management can help enable organisations to be more agile in this age of digital transformation. Using a solution that is standards-based, integrated and modular, allows IT security to open up the kind of transformation businesses require.

With a cloud-based IAM, users get the access they need, business line managers are empowered and security is enhanced, while control and agility are increased.


What should cloud-based IAM include?

Businesses undergoing digital transformation are in a state of flux, thus IAM solutions need to be able to manage access to a variety of platforms, be it on-premise, hybrid, or public cloud.

For some users who work completely in the cloud, identities can exist solely in the cloud and would reside in a cloud-based active directory.

Then there are those hybrid users who require on-premise IDs in the could. These users have to be created or joined with the existing AD account keeping in mind the synchronisation time intervals.

Cloud-based IAM also enables users to have a single sign-on (SSO). If a user is terminated or leaves, the account can be immediately disabled and access revoked. Multi-factor authentication can be enabled in the cloud to allow access verified by phone call, text message, or mobile app notification and one-time passwords—allowing users to choose the method they prefer.

Cloud-based identity services such as ones on offer via Crayon’s Cloud Easy suite of services, enable organisations to give all users in your organisation the appropriate access that they need to get the job done while IT maintains its security and compliance stance.


Get IAM and do more for less

Digital transformation, to a large extent, is doing more with your company for the same or fewer resources. This means that it is important for organisations to reach out to expert partners to help manage their digital transformation in a secure manner.